Here are some of our most frequently asked questions. Have a question we didn’t answer here? Feel free to send us an email at email@example.com or call your travel concierge at: (214) 377-1076
Q: Where do I meet our tour guide?
All of our public tours depart from the JFK Memorial, located at 646 Main St, Dallas, TX 75202. If you have booked a private tour, ask your tour organizer for the details, we offer pick-up and drop-off services for most private tours.
If you drive to the meet up location and need to find parking, check this site
Q: What happens if I arrive late… very close to departure time?
A: Five minutes before departure we reserve the right to release any reservations as “no shows.” Walk-up passengers will be loaded at this time. You could lose your seat to a walkup passenger. We encourage you to arrive at the pickup point a minimum of 15 minutes before departure.
Q: Are tips included?
A: No. We ask that you plan to tip your driver and tour guide. A good rule of thumb is 15%, or $5.00 to $10.00 per person.
Q: Can you create a custom itinerary for me?
Yes, we do it all the time. Each of our private tours is unique and fully customized to accommodate our guest needs (route, start time, stops, etc.).
Private tours usually required a minimum of 6 guests. The best way to start organizing your excursion is to tell us what you have in mind. Use this form or send us an email to firstname.lastname@example.org
Q: I am interested in your tours, but can’t quite make out if they are small tours or motorcoach tours. Could you tell me which they are?
A: All our daily bus tours run on 14 seats buses (we keep the our groups small to provide guests with the best experience). We provide other transportation options for private tours when the capacity exceeds 14 seats.
Q: Do you mail me tickets?
A: No. We employ an easy-to-use ticketless reservation system. Your email confirmation is your tour ticket. Thus, there is no reason to deal with the hassles of tickets and mail. If you lose your confirmation, no worries. Your last name is your reservation number.
Q: Where does the tour end?
A: You are welcome to end your tour at any of our stops. However, all of our public tours return to 646 Main St, Dallas, TX 75202, where the tour begins.